Ikon Collection knows that a vacation is all about relaxing and having a good time with friends and family. Below you will find our policies and The “Ikon Collection Standards” of taking care of both you and our properties during your vacation. You will find our policies to be above and beyond the industry standard. We make sure that all our guests take great care of our homes, and we take great care of our guests. Please take a few moments to read over this policy. In placing a deposit to reserve any property with IKON COLLECTION, whether by phone or online, you agree to all the terms, conditions and policies set forth within.
CHECK-IN/OUT: CHECK-IN TIME IS AFTER 4 PM EST AND CHECK-OUT IS 10 AM EST unless other arrangements have been made. Although we try to accommodate requests, if possible, no early check-in or late check-out is permitted without prior written approval. Please do not arrive prior to your 4 pm check-in time without prior written approval. Should you arrive prior to check-in or depart after check-out times listed without consulting IKON COLLECTION, you will be charged ½ of 1 nights rent and may not be allowed to enter or may be asked to vacate the premises.
SMOKING: We do not allow smoking anywhere on our properties or grounds. Many guests suffer from allergies, so we ask you to take this very seriously. A $2,500 fee will be assessed in addition to the full damage deposit if there is smoking on property.
PETS: Pets require prior written approval, a signed pet addendum and additional pet fee. Pets are permitted in some of our properties but not all of them. This will be detailed within your confirmation. Guests are responsible for all damage caused by their pet. Any guest found with a pet in a property that is not pet friendly will be required to vacate the premises without refund. You will also be charged a fee for pest control, a deep clean, and a $2,500 fee will be assessed in addition to the full damage deposit. Should a pet be allowed, a pet addendum and additional pet fee is required ($100.00 per pet for the first two, 50% discount per pet after that). This is strictly enforced.
AGE REQUIREMENTS: We do not rent to vacationing students or singles under 21 years of age unless accompanied by an adult guardian or parent.
RESERVATIONS: All Reservations are subject to Management and Property Owner approval. Online rates are subject to change without notice. Should there be ANY issues with the reservation, you will be contacted within 48 hours.
CANCELLATIONS: Because your reservation removes the ability to rent that time slot to another, once reservations are made, they may not be canceled within 30 days from check-in date. Notice of Cancellation or early departure does not warrant any refund of rent or deposit and any unpaid amounts inside the cancellation period. We recommend travel insurance to all of our guests to cover any need for cancellation of your travel.
REFUNDS: If the home is damaged or destroyed by fire or other casualty, to the extent that normal use and occupancy of the rental house is substantially impaired, or for any other reason becomes unavailable for use then this rental agreement shall terminate, and all deposits shall be returned to the Guest. Notice of Cancellation or early departure does not warrant any refund of rent or deposit or waive the obligation to pay the balance due.
APPROVED GUESTS AND USE: The Premises are for the sole use as a personal vacation residence by Approved Guests. Reserving guests are responsible for any guests that use the property during the term of this agreement. Guests may not exceed Max Occupancy for Property at any time. If the Premises are used, in any way, by more than max allowed guests, (i) Guest and all others may be required to immediately leave the Premises or be removed from the Premises; (ii) Guest is in breach of this Agreement; and (iii) Guest forfeits its right to return of any monies collected.
MAXIMUM OCCUPANCY: The maximum number of guests is limited to the number of available beds and specifically to the guests listed on the agreement. Upon booking, we will need a list with names and ages of all guests along with a copy of a driver’s license or passport from the Primary guest. Parking is limited per property and is listed under the property details. Approved Guests are persons who will occupy the Premises. No unlawful activity or any other activity that constitutes a nuisance is permitted on Premises. Approved Guests take full responsibility for all lost or broken items, and any damages to the Property of any kind.
EVENTS: No weddings, receptions, events, reunions, or parties of any kind are to be held at the property or in the courtyard or open areas without the written consent of Ikon Collection. If permitted, Events require a separate Event Agreement and Event Fees. The definition of an event is any gathering of people at the property that exceeds the number of people sleeping at the property as listed in the agreement. Ikon Collection has the right to inspect the property at any time during your stay to guarantee that this stipulation has not been violated. This is strictly enforced. IKON COLLECTION reserves the right and prerogative to terminate this Rental Agreement if terms and conditions are breached and to ask guests to vacate the premises in the discretion of Ikon Collection without the refunding of rental fee. ALL Violators risk forfeiture of their deposit, rental fees, eviction and financial penalties.
Terms include a No Tolerance Policy regarding excessive noise, parties, or disturbing neighbors. Please make sure you are comfortable with our Terms as they are strictly enforced.
DISCLOSURES: Properties may be monitored for noise and via video as permitted by law.
MINIMUM STAYS: Minimum stay may be required in certain areas. See listing description for details.
INCLUSIVE FEES: Rates include a one-time linen-towel setup. Starter paper products, soaps and shampoo. No food is provided.
DAILY MAID SERVICE: While linens and bath towels are included in the unit, daily housekeeper service is not included in the rental rate but is available at an additional charge when select scheduling is available. A one-time departure cleaning fee shall be deducted from your damage deposit if not paid in advance. Guests are expected to leave the grill and cooking areas clean. Additional fee of $75 may be applied for cleaning of the grill or stove. Long Term stays require additional clean every 90 days to ensure property condition at the standard cleaning fee rate.
TELEPHONE: NOT ALL PROPERTIES HAVE A LANDLINE. For those that do, for long distance calls, cell phone use is recommended. Most properties that have a residential phone line have blocked long distance. Charges incurred during reservation for phone services outside of local service (411, long distance, collect calls, etc.) will be Guest’s responsibility.
PARKING: Parking is limited per property unless otherwise stipulated in writing, as listed in the listing description. Guests agree to use only the on-site parking spaces provided for the property. Parking on street or grass is strictly prohibited unless otherwise noted. Offending vehicles may be towed or booted at Guest’s expense without notice. Motorcycles, campers, RVs and boat trailers are not allowed.
INTERNET ACCESS: While internet service is provided at all Ikon Collection properties, IKON COLLECTION does not guarantee connectivity or equipment. Internet support is not offered by IKON COLLECTION beyond providing access or log-on information. Support may be obtained by guests via the internet provider only. INTERNET CONNECTION OR EQUIPMENT FAILURE IS NOT CAUSE FOR FULL OR PARTIAL REFUND.
HOURS OF USE: Use of outdoor areas is limited to 8am -10pm so as not to disturb the neighbors. City sound ordinances are strictly followed. Removal from property due to neighbor complaints via police does not cause for any full or partial refunds.
FALSIFIED RESERVATIONS: Any reservation obtained under false pretense will be subject to forfeiture of advance payment, deposit and/or rental money. The party will not be permitted to check-in.
ENTRY: Management and Managements representatives and agents have the right to enter the Premises, at any time, (i) for the purpose of making necessary or agreed repairs, decorations, alterations, improvements, for maintenance or to supply necessary or agreed services; (ii) to verify that Guest has complied with the terms of this Agreement; or (iii) in case of emergency. Management and Managements representatives and agents have the right to enter the Premises, upon reasonable notice of at least 24 hours, to show the Premises to prospective or actual purchasers, tenants, mortgagees, lenders, appraisers or contractors.
WRITTEN EXCEPTIONS: Any exceptions to the above-mentioned policies must be approved in writing in advance.
HURRICANE OR STORM POLICY: We encourage you to purchase travel insurance as no refunds will be given due to inclement weather. Management will not assume liability for any loss, damage or inconvenience caused by but not limited to the following: weather conditions, natural disasters, pests, construction, acts of God, or other reasons beyond its control. There shall be no refunds available as such instances are beyond the control of Management. It is highly recommended that guests consider travel and/or rental insurance.
LOST & FOUND: Ikon Collection is not responsible for personal items left behind. Items not claimed after 30 days will be donated. If items left behind need to be shipped, we require a valid credit card number to cover shipping costs. A $150 service fee will also be applied.
NATIONAL HOLIDAYS: IKON COLLECTION reserves the right to enforce a minimum rental requirement for stays that fall over a major American holiday.
TRAVEL INSURANCE: We highly recommend your purchase of travel insurance. If you wish to purchase travel insurance, you can go to www.travelguard.com or other travel insurance providers for details and to purchase.
POOL HEAT: Homes may have either a propane or heat pump pool heater. Homes with propane heaters will be charged a surcharge of $250 per week of your stay. Homes with heat pumps have no surcharge, however because of the way these operate, some heat pumps may not heat to desired temperature when air temperatures drop below 60 degrees.Guest agrees not to tamper with pool heat controls or manipulate heater in any way. Pool heat shall not exceed 86 degrees. Guests understand that the area surrounding the pool and spa may not be fenced or secure. Guest understands and agrees to be responsible and liable for any damages that occur to the pool and spa and its support equipment through Guest misuse and/or negligence.
CONSTRUCTION: Occasionally some properties may experience noise from construction at nearby properties. These situations are not within our control, and we are rarely notified in advance and there will be no refunds or adjustments in these situations.
CONDITION OF PREMISES: Guests shall, on arrival, examine the Premises, all furniture, furnishings, appliances, fixtures and landscaping, if any, and shall immediately report, in writing, if any are not in operating condition or are in disrepair. Reporting repairs does not give Guest the right to cancel this Agreement or receive a refund of any payments made.
RULES; REGULATIONS: NO COMMERCIAL USE. Guest agrees to comply with any and all rules and regulations that are at any time posted on the Premises or delivered to Guest. Guest shall not, and shall ensure that Guest and licensees of Guest shall not: (i) disturb, annoy, endanger, or interfere with other Guests of the building in which Premises is located or its neighbors; (ii) use the Premises for any commercial or unlawful purpose including, but not limited to, using, manufacturing, selling, storing, or transporting illicit drugs or other contraband; (iii) violate any law or ordinance; or (iv) commit waste or nuisance on or about the Premises.
UNAVAILABILITY OF THE RENTAL HOUSE : In the event that the house is damaged or destroyed by fire or other casualty, to the extent that normal use and occupancy of the rental house is substantially impaired, or for any other reason becomes unavailable for use then this rental agreement shall terminate and all deposits shall be returned to the Guest. For any reason beyond the control of Management, the Premises become unavailable, Management may substitute a comparable unit or cancel this Agreement and refund in full all payments made by Guest.
TERMINATION OF OCCUPANCY: Upon termination of occupancy, Guest shall: (i) return all copies of all keys or opening devices to the Premises, including any common areas; (ii) vacate the Premises and surrender it to Management empty of all persons at agreed upon time; (iii) vacate any/all parking and/or storage space; and (iv) deliver the Premises to Management in the same condition less ordinary wear and tear as received upon arrival.
AGREEMENT: Rules vary by area; some agreements are considered shared monthly or annual. You will only be charged for the share of the time period that you choose to use the facilities per your rental agreement.
ORDINANCES: Guest agrees to abide by the covenants of the Community Association and all County, City, and State Ordinances. The Manager has the right to terminate this agreement for cause and ask violators to vacate the premises. In which case, no refund will be given for remaining reserved days. Occupancy and use of the premises and communal areas shall not be such as to disturb or offend Neighbors, Guests or Residents (i.e., guests may not hang articles of clothing from windows or balconies, bikes must be stored in designated areas, etc.) House parties and other large gatherings are not allowed. Our properties are located in residential areas and are rented for personal vacation use only. Loud music or other noise will result in immediate eviction without refund. If the noise disturbs other guests on the property, guests are also subject to financial penalties. IKON COLLECTION reserves the right and prerogative to terminate this Rental Agreement and to ask disruptive guests to vacate the premises in the event of complaints or in the discretion of Ikon Collection without the refunding of rental fee. ALL Violators risk forfeiture of their deposit, rental fees, eviction and financial penalties.
INDEMNIFICATION AND HOLD HARMLESS: IKON COLLECTION will inspect the rental house before and after your rental term. The Guest agrees to keep the rental house in reasonably clean condition. IKON COLLECTION or the property owner shall be liable for you, your guests or the activities that you take part in during your visit. Guests acknowledge that IKON COLLECTION or the property owner is responsible for any loss of money, jewelry, or other personal items of guests or any invitees of guests. Guest hereby agrees to indemnify and hold harmless IKON COLLECTION for damage to person or property arising out of or in any way related to guest or invitees of guest use of premises resulting from the building or any part of it or any equipment or appurtenance becoming out of repair, or resulting from any accident in or about the building, or resulting directly or indirectly from any act or neglect of any guest of the property, invitees of guest or of any other person. Guest assumes the risk of injury and any related pain and suffering or medical expenses or other losses relating to the use of IKON COLLECTION property and/or recreational activities on the premises or in the city where property is located and will hold IKON COLLECTION harmless with respect thereto. By placing a deposit to reserve any property with IKON COLLECTION, whether by phone or online, you agree to all the terms, conditions and policies set forth within. Each confirmation also includes all these terms, conditions, and policies. The Guest agrees to reimburse the Owner for any such damage or loss that exceeds the deposit amount within ten (10) days after being notified of such damage or loss. The Guest further agrees to indemnify and hold the Owner and the Agent harmless from any claim or liability for any loss or damage whatsoever arising from, related to, or in connection with the rental of this rental house, including but not limited to any claim for personal injury or damage or loss of property which is made, incurred or sustained by the Guest or other occupants or invitees of Guest.
ILLEGAL SUBSTANCES: No illegal substances are allowed in the rental, and minors should not be in possession of alcohol. Violations will result in eviction from the property and no refunds will be issued.
TV/CABLE/INTERNET/SATELLITE: No refund shall be given for number of devices, outages, content, or lack of content or personal preferences with regard to cable/internet/satellite service. Services are provided as a convenience only, and are not integral to this agreement. No refund shall be given for outages, content, lack of content, speed, access problems, lack of knowledge of use, or personal preferences with regard to service.
AIR CONDITIONING/HEATING: Most rentals are not equipped with air conditioning. If so equipped, and if not regulated otherwise, Guest agrees that Air conditioning shall not be set below 72 degrees and heat shall not be set above 78, and that the fan setting shall be “Auto”. Doors and windows shall be closed when either heat or air conditioning is in operation. There are no refunds for lack of, or malfunctioning HVAC units.
MAINTENANCE: Ikon Collection makes every reasonable effort to ensure that our homes are maintained in superior condition. As with any home, from time-to-time things may go wrong. If there is any problem with accommodation Guest agrees that they will contact Ikon Collection within 2 hours of arrival and allow reasonable time for remedy or repair. If a problem occurs during the stay guests will contact Ikon Collection as soon as possible. Ikon Collection will make every effort to remedy the situation in a timely manner. Common problems will not warrant a refund unless home is deemed uninhabitable and cannot be remedied in a timely manner. Guests or other occupants or invitees of Guest further agree that any complaints or comments regarding the rental property shall be made in writing directly to Ikon Collection and shall not be posted on any internet website unless such comments are approved in writing. Guests shall properly use, operate and safeguard the Premises including, if applicable, any landscaping, furniture, furnishings, appliances and all mechanical, electrical, gas and plumbing fixtures, and keep them clean and sanitary. Guests shall immediately notify Management of any problem, malfunction or damage. Guests shall pay for all repairs or replacements caused by Guest, excluding ordinary wear and tear. Guests shall pay for all damage to the Premises as a result of failure to report a problem, malfunction or damage in a timely manner.
SYSTEM(S) FAILURES: In the event the rental unit sustains a failure of a system, including but not limited to water, sewer, septic, electrical, gas, plumbing, mechanical, appliances, heat pump, ventilating, pool, hot tub or other system or structural systems, neither the property owner nor the Management shall be liable to Guest for damages, and no refunds will be given for such failures. However, Management will make an effort to promptly repair or replace the failed system or equipment, and in such event, Guest agrees to permit Manager or its service provider to have reasonable access to the property to inspect and make such repairs.
MAIL SERVICES: You may ship directly to the home that you are staying in using Fedex or UPS while you're in the home, however we can not guarantee delivery or security of the package. This will be up to the shipping client and the shipping receiver to arrange. **We are not responsible for any lost, damaged or delayed deliveries. Returning late deliveries after a guest has left will incur an additional fee, plus cost of shipping.
DEFAULT BY THE GUEST/EARLY TERMINATION/ATTORNEY'S FEES: If the Guest or any of the occupants inhabiting the rental house during the term of this rental agreement violate any of the covenants or conditions of this rental agreement, then the Guest agrees that the Owner and Agent may terminate this rental agreement. The Guest (and all occupants) shall immediately vacate the premises upon being notified of termination and shall not be entitled to any refund upon termination it is expressly understood by the guest that the Guest hereby waives any rights which the Guest may have under Florida landlord-tenant law. If the Owner or the Owner's Agent engages an attorney or otherwise institutes legal proceedings for the purposes of enforcing any covenant or condition contained in this rental agreement, including but not limited to the collection of rent, reimbursement for unauthorized long distance telephone charges and/or internet access, reimbursement for damages or loss to the rental property, or because of any other breach of or default under any covenant or condition hereof, then the Owner shall be entitled to recover any costs or expenses of such action including but not limited to reasonable attorney’s fees.
CREDIT CARD AUTHORIZATION: I understand that there is a 3.85% convenience fee when paying via credit card (5.9% for AMEX) and that I have the option to pay via check, e-check, bank money order, traveler’s checks or wire with no fee. I understand and consent to the use of the credit card provided without the original signature on the charge slip, that an email of this agreement will serve as an original, and that this Credit Card Authorization cannot be revoked and will not terminate until 90 days after the rental is vacated. Additional charges may include but are not limited to unauthorized long-distance telephone; TV charges; excessive cleaning fees; damages beyond normal wear and tear; fines and unreturned keys/parking passes. All charges not covered under the Damage Protection Insurance may be included. I understand that all payments are NON-REFUNDABLE. I agree that I will not contest charges or cause a chargeback to be made.
PERSONAL PROPERTY AND INJURY: (i) Owner Insurance: Guest personal property, including vehicles, are not insured by Owner or, if applicable, HOA, against loss or damage due to fire, theft, vandalism, rain, water, criminal or negligent acts of others, or any other cause. Owner/Management does not insure against personal injury to Guest, guests or licensees due to any reason other than the condition of the Premises. (ii) Guest Insurance: Management recommends that Guests carry or obtain insurance to protect Guest and licensees and their personal property from any loss or damage. (iii) Indemnity and Hold Harmless: Guest agrees to indemnify, defend and hold harmless Owner and Management from all claims, disputes, litigation, judgments, costs and attorney fees resulting from loss, damage or injury to Guest or licensees or their personal property.
MEDIATION: Guest agrees to mediate any dispute or claim arising out of this Agreement, or any resulting transaction, before resorting to arbitration or court action. Mediation fees, if any, shall be divided equally among the parties involved.
JOINT AND INDIVIDUAL OBLIGATIONS: If there is more than one Guest, each one shall be individually and completely responsible for the performance of all obligations under this Agreement, jointly and individually with every other Guest.
ENTIRE AGREEMENT: Time is of the essence. All prior agreements between Owner and Guest are incorporated in this Agreement, which constitutes the entire contract. It is intended as a final expression of the parties` agreement, and may not be contradicted by evidence of any prior agreement or contemporaneous oral agreement. The parties further intend that this Agreement constitutes the complete and exclusive statement of its terms, and that no extrinsic evidence whatsoever may be introduced in any judicial or other proceeding, if any, involving this Agreement. Any provision of this Agreement that is held to be invalid shall not affect the validity or enforceability of any other provision in this Agreement. The waiver of any breach shall not be construed as a continuing waiver of the same or any subsequent breach. This written rental agreement expresses the entire agreement between the parties Ikon Collection and Guest(s) and there is no other agreement, oral or otherwise, supplementing, varying, or modifying any terms and conditions set forth herein. The parties further agree that any agreement subsequent to the date of this rental agreement supplementing, varying, or modifying any of the terms and conditions set forth herein shall be in writing and must be executed in the same manner as this rental agreement in order to be of any force/effect. Severability/Modifications: If any of the terms or provisions of this rental agreement are adjudged by any court or tribunal to be invalid or unenforceable for any reason, then such invalid or unenforceable term or provision shall be severed from this rental agreement, and the remaining provisions shall remain enforceable and be of full force and effect. If any term or provision in this rental agreement is determined by any court or other tribunal to be unreasonable for any reason, then such term or provision shall be modified by such court or tribunal to provide a construction or application which is deemed by the court or tribunal to be reasonable under the circumstances. Otherwise, the parties agree that this rental agreement may not be altered, amended, changed or added to unless done in writing and executed by the parties hereto. Governing Law: This rental agreement shall be interpreted, construed, and applied in accordance with the laws of the State of Florida.
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